Web and Security Filtering for Non-Profit Organizations
Guide / Case Study
INDUSTRY:
Non-profit
WEBSENSE INTEGRATION:
Cisco PIX
Salvation Army, Los Angeles, Chooses Websense Enterprise® and Websense Security Filtering™ and No Longer Worries About System Crashes or
Spyware.
The first ministry of The Salvation Army in the United States opened in 1880. Today, The Salvation Army has been in Southern California for over 100 years, with several locations around the Los Angeles area. In
Southern California, The Salvation Army operates programs for at-risk youth, homeless people, families with HIV/AIDS, veterans, victims of domestic abuse, senior citizens, adults in recovery, pregnant and parenting teens and
runaways. The Salvation Army also has service centers that offer food, shelter, clothing and referrals and provides relief for local, national and international disasters.
Salvation Army, Los Angeles, chose to implement
Websense Enterprise and Websense Security Filtering to protect its 1100 member user community. Salvation Army previously had used another web filtering product that was prone to technical problems, complex to use and came with poor
customer service. When the time came for renewal, Walt Robertson, the Director of Information Technology (IT) for Salvation Army, Los Angeles, decided to switch over to Websense.
According to Walt, as a charitable organization they are sensitive to not just the initial subscription costs but the total cost of
ownership.
With the other product, Walt was frustrated to find that they had to reboot the network about once a month. The system would completely crash, leaving the network unprotected. They also received poor customer
service from tech support when they called to try to get these issues resolved.
Walt is very pleased to now have a system in place that runs smoothly, "With Websense, I never even think about it - it just runs and
runs." According to Walt, customer service with Websense was outstanding in helping with the implementation of the product and that "on the rare occasions that I have needed help from tech support, the team was easy to
contact and I received same-day support with numerous follow-up emails and conversations to make sure that I was completely satisfied."
There were several critical issues that prompted the Salvation Army to install a
web filtering solution. As an organization that often times uses the internet to provide services for people and allows self-service internet use, they wanted to make sure that the internet was a resource being used for appropriate
purposes. Also there were network bandwidth issues that Salvation Army hoped to be able to better manage with a filtering solution.
The flexibility and granularity found in Websense Enterprise allows different user groups
different usage policies and finite categorization resulting in fewer help desk calls. Walt was very impressed in particular with the granular categorization provided by Websense. For example, at their organization social workers
sometimes use the rental pages of Web sites like Craig's List.
However, there may be sections of these types of Web sites that they feel are inappropriate internet uses for their organization. Websense automatically filters
these pages within the Web site.
According to Walt, "Websense seems to be flawless with this capability. With the other web filter product, they had to either block or allow the entire Web site which resulted in calls to
the help desk to unblock. With Websense you just get finer and very granular categorization."
Walt was pleased that Salvation Army, Los Angeles, realized a great return on subscribing to Websense Enterprise with the bandwidth savings that
incurred from blocking the protocols for streaming media. Walt was also impressed that since implementing Websense Security Filtering, they no longer have the spyware problems that have plagued their network in the past. Previously
they had instances where spyware was hijacking their computers and redirecting the web browsers.
They were spending on average 4 to 5 man hours per week battling various spyware problems.
According to Walt, he has not really
had to think about spyware since implementing Websense and he "has seen at least a 90% or more reduction in spyware in their network."
Salvation Army currently uses Websense integrated with a Cisco PIX Firewall. The
tight integration with Cisco® PIX provides Salvation Army with pass-through filtering that maximizes stability, scalability and performance.
Our company can help you with any of the following Websense Integrations
Blue Coat Systems
Blue Coat Systems Proxy SG Appliance Powered by Websense
Check Point FireWall-1
Cisco PIX
Cisco Wide Area Application (WAE)
Appliances Edition
Citrix Presentation Server
Juniper Networks NetScreen
Microsoft ISA Server
Microsoft Proxy Server
Network Appliance NetCache
Squid Proxy
Stratacache
Websense Subscriptions
Buy & Renew
Buy Websense Web Filter
Buy Websense Web
Security
Buy Websense Email Security
Buy Websense Data Security
Buy Websense Triton
Buy Websense Cloud Hosted
Buy Websense Hybrids
Buy Websense Appliance
GREAT SAVINGS
& Discounts
Unparalleled Support
Serving USA & Canada
Effective Web, Email and Data Security and Filtering Solutions
Free Phone Support & Free Specification Support with all our Websense Subscriptions
| Websense Subscriptions | Websense Renewals | Websense Upgrades / Updates | Quick Quotes |
 |
Websense - The Best Security for Modern Threats at the Lowest Cost of Ownership
© 2005-2011 All rights reserved. Our company offers low Websense subscription rates. Buy Websense products, Buy Websense Web Filter, Buy Websense Web Security, Buy Websense Email Security, Buy Websense Data Security and save! With our Websense Subscriptions, Websense Renewals, Websense Updates and Websense Upgrades you can stay within your budget and enjoy the best solution for your business or organization. Download Websense Web Filter (formerly Websense Enterprise), Download Websense Web Security, Download Websense Email Security or Download Websense Data Security and evaluate the features and benefits of Websense. Our company serves all continental US, Canada, and more. Much of our business is in the North East United States, NY / New York State, New York City / NYC / Tri State Metropolitan Area, NJ / New Jersey, CT / Connecticut, PA / Pennsylvania, MD / Maryland, Washington D.C., DE / Delaware, VA / Virginia, WV / West Virginia, RI / Rhode Island, MA / Massachusetts, ME / Maine, NH / New Hampshire, VT / Vermont, and OH / Ohio.
